Customer care

Payment Methods

We Accept The Following Credit Cards: MasterCard, Visa And American Express. Your Card Will Not Be Charged Until Your Order Has Left Our Warehouse. In Case Of Payment Through PayPal, The Amount Will Be Charged The Day Of The Order. When Sending Goods Back, The Amount Will Be Credited Back To Your Bank Or PayPal Account.

Secure Payments

Your Card Information Is Encrypted In Our System Using 128-Bit SSL Technology. This High Standard Of Security Means Shopping With A Card On NBTOQ Is Secure, And Ensures That Your Data Will Under No Circumstances Be Accessible By Third Parties. To Ensure That Your Online Credit Card Payment Is As Secure As Possible, We Use Verified By Visa And MasterCard® SecureCode™, Internationally Recognized Authentication Technology Collectively Known As 3D Secure. 3D Secure Protects Your Credit Cards Against Unauthorized Use To Minimize The Risk Of Online Credit Card Fraud.

To Use 3-D Secure You Need To Register At Your Bank.

Taxes And Duties

All Tax And Duties Are Included In The Price Of The Goods.

The Registration At The NBTOQ Online Store Comes With Various Benefits:

Track Your Orders And Review Past Purchases
Create A Personal Wishlist And Share It With Your Family & Friends Or Print It Out
Manage Your Personal Data And Save Your Preferred Settings
Manage Your Account Details And Address Book
Be Invited To Online Events, Exclusive Products And Special Promotions
If You Forgot Your Password, Please Click Here To Change It And Follow The ‘FORGOT PASSWORD’ Instructions On The Log-In / Registration Page. You Will Then Receive A New Password.

To help ensure that your shopping experience is safe, NBTOQ uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of your browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. Please note that NBTOQ may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe from our mailing list.

Click here to read our Privacy Policy in full.